BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20260910T130000Z
DTEND:20260910T151500Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:When Dave Retires: Transforming Tribal Knowledge into Sustainable Operations
DESCRIPTION:REGISTER HERE\n\n\n\nMost organizations have a "Dave."\n\n\n\nDave knows every machine\, every workaround\, every quality concern\, and every maintenance shortcut that keeps operations running.\n\n\n\nBut what happens when Dave retires?\n\n\n\nWhat happens when critical operational knowledge exists only in paper binders\, spreadsheets\, disconnected systems\, or the experience of a few key employees?\n\n\n\nAs workforce turnover accelerates and operational complexity increases\, organizations face a growing challenge:\n\nHow do you preserve knowledge\, ensure consistency\, maintain quality\, and sustain operational performance for the future?\n\n\n\nJoin us for an engaging presentation and open discussion exploring the realities of capturing tribal knowledge and creating a sustainable foundation for quality\, maintenance\, operational excellence\, and digital transformation.\n\n\n\nTopics Include:\n\n The hidden risks of tribal knowledge\n Why many digital transformation initiatives fail\n Building operational sustainability beyond individuals\n Capturing and standardizing critical processes\n Improving accountability\, visibility\, and execution\n Creating a foundation for quality\, maintenance\, and continuous improvement\n Practical strategies for workforce knowledge transfer\n Open Q&A and peer discussion\n\nWho Should Attend:\n\n\n Operations Leaders\n Manufacturing Leaders\n Quality Professionals\n Maintenance Managers\n Continuous Improvement Teams\n Plant Managers\n Digital Transformation Leaders\n Business Owners and Executives\n\nTakeaways:\n\n\n A practical framework for preserving organizational knowledge\n Strategies for reducing dependency on tribal knowledge\n Insights into building sustainable operations\n Real-world examples of successful digital transformation\n Actionable next steps for your organization\n\nExpert Presenter: Jeannie Serfontein\n\nODIN Checkpoint Manager\, Jendamark\n\nMost organizations don't struggle because they lack technology. They struggle because people don't adopt it.\n\nJeannie Serfontein has built her career at the intersection of people\, technology\, and operational performance. As Odin Checkpoint Manager at Jendamark Automation and a Master's-qualified Industrial Engineer\, she helps organizations unlock the value hidden between strategy and execution where great ideas often succeed or fail.\n\nHaving worked everywhere from manufacturing floors to executive boardrooms\, Jeannie has seen firsthand that transformation is rarely a technology problem. It's a people problem. Her work focuses on helping leaders navigate change\, build capability\, and create environments where innovation can actually thrive.\n\nJeannie has presented internationally across Europe\, Asia\, and Africa\, sharing practical insights on digital transformation\, workforce development\, operational excellence\, and the realities of adopting emerging technologies in the real world.\n\nKnown for her energetic style\, practical examples\, and willingness to challenge conventional thinking\, Jeannie combines academic expertise with real-world experience to help audiences rethink how they approach change\, technology\, and the future of work.\n\nHer sessions are thought-provoking\, practical\, and refreshingly free of corporate buzzwords.\n\n\n\nREGISTER HERE
X-ALT-DESC;FMTTYPE=text/html:REGISTER HERE
\n
\nMost organizations have a &ldquo\;Dave.&rdquo\;
\n
\nDave knows every machine\, every workaround\, every quality concern\, and every maintenance shortcut that keeps operations running.
\n
\nBut what happens when Dave retires?
\n
\nWhat happens when critical operational knowledge exists only in paper binders\, spreadsheets\, disconnected systems\, or the experience of a few key employees?
\n
\nAs workforce turnover accelerates and operational complexity increases\, organizations face a growing challenge:
\nHow do you preserve knowledge\, ensure consistency\, maintain quality\, and sustain operational performance for the future?
\n
\nJoin us for an engaging presentation and open discussion exploring the realities of capturing tribal knowledge and creating a sustainable foundation for quality\, maintenance\, operational excellence\, and digital transformation.
\n
\nTopics Include:\n\n - The hidden risks of tribal knowledge
\n - Why many digital transformation initiatives fail
\n - Building operational sustainability beyond individuals
\n - Capturing and standardizing critical processes
\n - Improving accountability\, visibility\, and execution
\n - Creating a foundation for quality\, maintenance\, and continuous improvement
\n - Practical strategies for workforce knowledge transfer
\n - Open Q&\;A and peer discussion
\n
\nWho Should Attend:\n\n\n - Operations Leaders
\n - Manufacturing Leaders
\n - Quality Professionals
\n - Maintenance Managers
\n - Continuous Improvement Teams
\n - Plant Managers
\n - Digital Transformation Leaders
\n - Business Owners and Executives
\n
\nTakeaways:\n\n\n - A practical framework for preserving organizational knowledge
\n - Strategies for reducing dependency on tribal knowledge
\n - Insights into building sustainable operations
\n - Real-world examples of successful digital transformation
\n - Actionable next steps for your organization
\n
\n
Expert Presenter: Jeannie Serfontein
\nODIN Checkpoint Manager\, \;Jendamark
\nMost organizations don'\;t struggle because they lack technology. They struggle because people don'\;t adopt it.
\nJeannie Serfontein has built her career at the intersection of people\, technology\, and operational performance. As Odin Checkpoint Manager at Jendamark Automation and a Master'\;s-qualified Industrial Engineer\, she helps organizations unlock the value hidden between strategy and execution&mdash\;where great ideas often succeed or fail.
\nHaving worked everywhere from manufacturing floors to executive boardrooms\, Jeannie has seen firsthand that transformation is rarely a technology problem. It'\;s a people problem. Her work focuses on helping leaders navigate change\, build capability\, and create environments where innovation can actually thrive.
\nJeannie has presented internationally across Europe\, Asia\, and Africa\, sharing practical insights on digital transformation\, workforce development\, operational excellence\, and the realities of adopting emerging technologies in the real world.
\nKnown for her energetic style\, practical examples\, and willingness to challenge conventional thinking\, Jeannie combines academic expertise with real-world experience to help audiences rethink how they approach change\, technology\, and the future of work.
\nHer sessions are thought-provoking\, practical\, and refreshingly free of corporate buzzwords.
\n
\nREGISTER HERE
\n \;
LOCATION:Automation Alley 2675 Bellingham\, Troy\, MI\, 48083
UID:e.1571.17804
SEQUENCE:3
DTSTAMP:20260717T230023Z
URL:https://business.auburnhillschamber.com/events/details/when-dave-retires-transforming-tribal-knowledge-into-sustainable-operations-09-10-2026-17804
END:VEVENT
END:VCALENDAR